Análisis del estrés laboral en el personal operativo de una empresa textil de la ciudad de Cuenca

Abstract

The following work addresses the issue of work-related stress in a company that manufactures textile products in the city of Cuenca. The objective is to carry out an analysis of the most relevant factors that generate stress both at a general level in the company as well as in its 4 work areas. The methodology used is based on 3 stages: data collection, statistical analysis and creation of a new model. To carry out this methodology, a standardized questionnaire based on the Control-Demand-Support model was used, and then using statistical techniques applied with SPSS software such as correlations, Chi-Square test and factor analysis, a deep and solid research was developed to clearly establish the state of the company in terms of stress. The results obtained were that the first hypothesis was not fulfilled, i.e. the level of stress found was moderate and not high. The second hypothesis was fulfilled, since the perception of stress is different, identifying that in work areas 1, 2 and 4 there is a moderate level of stress while in area 3 the level of stress found was low