Modelo de operación tecnológica para el gestor transaccional inclusivo de la Cooperativa Ahorro y Crédito Jardín Azuayo

Abstract

The tool through which the Jardín Azuayo Savings and Credit Cooperative seeks to improve the living conditions of the communities, are the services it offers and particularly the orientation that the Inclusive Transactional Manager – GTI, It will provide the opportunity to bring services closer to communities and sectors not yet served. Optimizing the operation of its services in a relevant issue for institutions and predominantly in the financial sector, therefore the objective of this work is to propose a model that optimizes the operation of the GTI and that can be applicable to all institutional services. This descriptive study is based on a bibliographic analysis of research works, publications of the main management methodologies, the general analysis of Jardín Azuayo, its organization and the processes used. Suitability, relevance, process orientation, methodological support, flexibility, control, general scope, implementation costs; were the parameters used to choose the proposed methodology. From this analysis, the methodology is proposed that updates the version that is currently being used, which increases the probability of acceptance of the proposed model and achieving the optimization that it implies.