Seguimiento de solicitudes estudiantiles en la Facultad de Ingeniería mediante un gestor de procesos de negocio (BPM)

Abstract

This work is implemented automation processes student applications and manage resolutions Honorable Directing Council of the Faculty of Engineering of the University of Cuenca. Process management is the effective way to develop actions that meet the needs of users, both for the authorities, administrative staff, and teachers and also for students. With BPM (Business Process Management) attention, participation, collaboration and communication between faculty staff, teachers and students is improved, the time required by participants to access the data is minimized, personal resources is optimized and physical, errors are reduced, it can be given a monitoring processes and provide a solution where a bottleneck is generated, and increase the number of activities carried out in parallel. For this reason BPM software fully supports the lifecycle of a business process (in the analysis, design, implementation and monitoring of each of the processes). BonitaSoft and Bizagi to select the most appropriate tool for implementing business processes of student applications for the Faculty of Engineering of the University of Cuenca: a brief analysis between two BPM tools are the same will also be done.