Propuesta de un sistema de gestión de mantenimiento en la empresa Isollanta Cía. Ltda.

Abstract

Abstract In this research, the proposal for a maintenance management system in the company Isolllanta Cía is developed. Ltda. through which it seeks to provide the organization with a useful model that strengthens the coverage of maintenance procedures, organizing and controlling the interdependencies between strategic, tactical and operational levels, providing a first basis towards the establishment of a preventive approach. The current situation of the company itself, which suffers from the lack of a maintenance management system that is sustainable and adapts to the organization, was analyzed; an administrative management that directs the efforts of the maintenance system was structured for the proposal at a strategic level. management through the definition of the mission, vision and policies that provide the maintenance department with clear and coherent guidance for its actions and decisions. Regarding the tactical level, preventive and corrective maintenance processes and documentation are established, the proposed flows try to minimize the administrative burden and facilitate the rapid and accurate capture of data. In addition, a maintenance plan is established considering the criticality and the analysis of failure mode effects (FMEA), at this level the indicators that will participate in the management are considered, as well as a guide for the implementation of the 5'S methodology. Finally, at the operational level, the economic batch for ordering spare parts and the development of a user-friendly interface for controlling input and output of consumer spare parts are defined.