Evaluación de desempeño 360 grados al personal de la carrera de Administración de Empresas 2013

Abstract

This research work with the topic “Assessment of the 360 degree Performance to the staff of the 2013 Business Administration career”, it has as a main goal, the diagnose of the performance of the collaborators in their respective working areas.

The assessment of the performance is a necessary direction technique and of vital importance in the Human Resources Administration, for this reason, it is believed convenient to apply the 360 degree feedback model, also known as integral assessment, because all the people in its area are taken as evaluators, such as: chiefs, pairs, collaborators, subordinates and clients.

The content of this thesis work is developed in four chapters, the first one is oriented to the historical antecedents of the institution, organic structure, values and principles, career objectives, organigram.

The second chapter, presents the theoretical and methodological framework of the performance assessment, focused in the current situation of the career.

In the third chapter, the application of the 360 degree performance assessment is made to the staff of the business administration career, using the adequate techniques and tools, where the career identifies basic competences to achieve the proposed goals.

We finish our thesis with the conclusions and recommendations which will help the career to improve the Administration Management, through improvement plans.