Estudio de la aplicación de buenas prácticas de turismo sostenible en el Hostal Posada del Ángel de la ciudad de Cuenca y propuesta de mejora. 2019

Abstract

Nowadays, tourism has evolved in an astonishing way worldwide; so different branches of tourism such as hospitality are concerned with innovating and trying to eradicate ancient technologies that in one way or another harm the environment, they seek to obtain improvements in their economy, while helping the planet; because at present the tourist is also looking for different services that contribute to recreation and conservation activities but that is not environmentally harmful. Different industries including the hotel business, try to promote sustainability by following three fundamental pillars that are business, social and environmental, with the idea of obtaining an economic improvement, without putting aside the experiences that the client wants to live thus exceeding their expectations while minimizing pollution. The graduation work has been carried out on the basis of theRainforest Alliance Guide to Good Practices for Sustainable Tourism; Posada Del Angel, located in the city of Cuenca; establishment in which the three fundamental pillars found in the guide Will be analyzed, thus providing sustainable alternatives for each aspect, so that the establishment can take them as guidelines. Keywords: environment, hospitality, sustainability, business, social, environmental, Guide to Good Practices for Sustainable Tourism Rainforest Alliance, hostel, alternatives.