Estudio del estrés laboral en el personal administrativo y trabajadores de la Universidad de Cuenca. Cuenca 2015

Abstract

The European Commission defines job stress as a pattern, cognitive, behavioral and physiological adverse certain aspects of the content, organization and working environment emotional reactions. The aim of this study was known the stress work in the administrative staff and workers of the University of Cuenca. It is a descriptive, cross-sectional study in a sample of multistage type of 240 people in a population of 607. The variables studied were working relationship, charge, biodata, psychological demand, control, job classification, control effects, effects of work. The method used was survey, interview technique, and the demand model questionnaire instrument - control Karasek with 14 closed questions and four possible answers. Data were analyzed with the statistical software SPSS V. 21. To determine the relationship between variables Tau B, Chi square and ANOVA was used. The risk analysis was performed using ratio prevalence (95%). RESULTS: that Active work; 43.75% Passive Work, Job 23.75% high job strain workand low job strain work17.92%, statistical significance was found with sex, employment and jobs(p<0.05). Statistically significant differences existed between demand and psychological, gender, employment relationship and office(p<0.05). With the control variables found employment office skills and employment(p<0.05). Authority decision on age, position and type of employment(p<0.05).Amplitude decision and under employment relationship (p<0.05).CONCLUSIONS:There are two times more like to develop mental - physical illness in administrative personnel than workers.